Legals

This Privacy Notice is to provide you with information regarding the processing of information about you.

Quayside is committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal data about you during and after your relationship with us.

What personal data do we use?

We may collect, store, and use the following categories of personal data:

Your name, address, date of birth, email, telephone, financial data, status and history, transaction data; contract data, details of the products you hold with us, signatures, identification documents, salary, occupation, source of wealth, source of funds, Politically Exposed Status, previous addresses, Identification/PPSN numbers, passport details, driver licence details, tax residency, interactions with us by phone or email, current or past complaints.

We may need all the categories of information in the list above to allow us to identify you, contact you, comply with our legal obligations and in order that we perform our contract with you.

Purpose for which we process your personal data

• To operate the Funds that we manage;
• To meet our obligations to you under Financial Services Legislation;
• To contact you in respect of relevant Funds and any product or service you may avail of; and
• To comply with our legal obligations, for example anti-money laundering.

How secure is my information with third-party service providers?

All our third-party service providers are required to take appropriate security measures to protect your personal data in line with our policies. We do not allow our third-party service providers to use your personal data for their own purposes unless they are deemed to be controllers in their own right.¹ We only permit them to process your personal data for specified purposes and in accordance with our instructions. Information may be anonymised but this may not always be possible. The recipient of the information will also be bound by confidentiality obligations.

If you fail to provide personal data

If you fail to provide certain information when requested, we may not be able to perform the contract we have entered into with you or we may be prevented from complying with our legal obligations.

Change of purpose

You can be assured that we will only use your data for the purpose it was provided and in ways compatible with that stated purpose. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Profiling

We will not use any of your information for profiling purposes.

Data retention periods

We will only retain your personal data for as long as necessary to fulfil the purpose(s) for which it was obtained, taking into account any legal/contractual obligation to keep it. Where possible we record how long we will keep your data; where that is not possible, we will explain the criteria for the retention period. This information is documented in our Retention Policy. Once the retention period has expired, the respective data will be permanently deleted.

Cookies

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

This website uses only strictly-necessary storage and does not use advertising, marketing or third-party tracking cookies. Full details are set out in our Website Privacy & Cookie Policy.

Updates to this notice

We may make changes to this notice from time to time, particularly when we change how we use your information, and change our technology and products. You can always find an up-to-date version of this notice on our website at www.quayside.eu/legals or you can ask us for a copy.

Our use and sharing of your information

We will collect and use relevant information about you, your use of our products and services, and your relationships with us. We will typically collect and use this information for the following purposes:

Fulfilling contract

This basis is appropriate where the processing is necessary for us to manage Funds and the services we provide to you.

Administrative purposes

We will use the information provided by you, either contained in this form or any other form or application, for the purpose of assessing this application, processing applications you make and to maintain and administer any Funds you have with Quayside.

Third parties

We may appoint external third parties to undertake operational functions on our behalf. We will ensure that any information passed to third parties conducting operational functions on our behalf will be handled with respect for the security of your data and will be protected in line with data protection law.

Legal duty

This basis is appropriate when we are processing personal data to comply with an Irish or EU law.

Tax liability

We may share information and documentation with domestic and foreign tax authorities to establish your liability to tax in any jurisdiction. Where a member is tax resident in another jurisdiction Quayside has certain reporting obligations to Revenue under the Common Reporting Standard. Revenue will then exchange this information with the jurisdiction of tax residence of the member. We shall not be responsible to you or any third party for any loss incurred as a result of us taking such actions.

Regulatory and statutory requirements

To meet our duties to the Regulator, the Central Bank of Ireland, we may allow authorised people to see our records (which may include information about you) for reporting, compliance and auditing purposes. We may also share information with certain statutory bodies such as the Department of Finance, the Department of Social Protection and the Financial Services and Pensions Ombudsman of Ireland if required by law.

Compliance with our anti-money laundering and combating terrorist financing obligations

The information provided by you will be used for compliance with our customer due diligence and screening obligations under anti-money laundering and combating terrorist financing obligations under the money laundering provisions of the Criminal Justice (Money Laundering and Terrorist Financing) Act 2010, as amended by Part 2 of the Criminal Justice Act 2013.

Audit

To meet our legislative and regulatory duties to maintain audited financial accounts, we appoint an external auditor. We will allow the external auditor to see our records (which may include information about you) for these purposes.

Your consent

In the event that we carry out processing which is based on your consent you are entitled to withdraw your consent and we will cease processing once you notify us of your withdrawal of such consent.

Marketing and market research

To help us improve and measure the quality of our products and services we undertake market research from time to time.

Your rights in connection with your personal data

Your rights are to:

• Find out whether we hold any of your personal data and, if we do, request access to that data and be furnished a copy of that data. You are also entitled to request further information about the processing.
• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you rectified.
• Request erasure of your personal information. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).
• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.
• Request the restriction of processing of your personal information. You can ask us to suspend processing personal data about you, in certain circumstances.
• Where we are processing your data based solely on your consent, withdraw that consent at any time and free of charge.
• Request that we (a) provide you with a copy of any relevant personal data in a reusable format; or (b) transfer your relevant personal data to another controller where it’s technically feasible to do so. ‘Relevant personal data’ is personal data that you have provided to us or which is generated by your use of our service, which is processed by automated means, and where the basis on which we process it is your consent or a contract that you have entered into with us.

You have a right to complain to the Data Protection Commission (DPC) in respect of any processing of your data. Complaints must be made in writing, and the DPC’s online form is the quickest route:

Please note that the above rights are not always absolute and there may be some limitations.

If you want access and/or copies of any of your personal data or if you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we send you or a third party a copy of your relevant personal data in a reusable format, please contact Richard Dunne in writing using the contact details below.

There is no fee in using any of your above rights, unless your request for access is clearly unfounded or excessive. We also reserve the right to refuse to comply with the request in such circumstances.

We may need to verify your identity if we have reasonable doubts as to who you are. This is another appropriate security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

Ensuring our information is up to date and accurate

We want the service provided by us to meet your expectations at all times. Please help us by telling us straightaway if there are any changes to your personal information. If you wish to avail of any of these rights, please contact us at operations@quayside.eu.

¹ As a data controller, the organisations will be required to have provided you with a separate privacy notice setting out what it does with its data. ↩

Who we are

This website is operated by Quayside Fund Management Ltd (“Quayside”, “we”, “us”), a company registered in Ireland (CRO 539209) and regulated by the Central Bank of Ireland. Our registered office is 38/39 Fitzwilliam Square West, Dublin 2, D02 NX53, Ireland. We are the data controller for the personal information described in this policy.

What we collect and why

This is an informational website. We only collect personal information that you choose to give us:

• Enquiries you submit through our contact form — your name, work email, company (optional) and the content of your message. We use this solely to respond to your enquiry and, where relevant, to follow up about the services you asked about.
• Emails and calls — if you contact us directly using the details on our site, we keep that correspondence to deal with your request.
• Basic technical logs — our hosting provider automatically records standard server information (such as IP address and browser type) to keep the site secure and available.

We do not use this website to collect special-category data, and we do not carry out advertising, profiling or automated decision-making through it.

Lawful basis

Where you submit an enquiry, we process your information on the basis of our legitimate interest (and, where you initiate contact, taking steps at your request) in responding to you and in the ordinary conduct of our business. You can object to this at any time by contacting us.

Who we share it with

We do not sell your information. We use a small number of trusted service providers who process data on our behalf, under contract and within the EEA or under appropriate safeguards:

• Vercel — website hosting and delivery.
• Web3Forms — secure delivery of contact-form submissions to our inbox.
• Google Fonts — delivery of the typeface used on the site (this may involve your browser requesting font files, which processes your IP address).

We may also disclose information where required by law or by our regulator.

Cookies

We keep cookies to a minimum. This site uses only strictly-necessary storage — we do not use advertising, marketing or third-party tracking cookies, and we do not run website analytics.

• Cookie notice preference — when you accept our cookie notice, we store a small flag in your browser’s local storage so the notice does not reappear on every visit. It contains no personal information.

Because we only use strictly-necessary storage, no prior consent is required, but we show a notice for transparency. You can clear this at any time through your browser settings. If we introduce analytics in future, we will update this policy and ask for your consent first.

How long we keep it

We keep enquiry correspondence only for as long as needed to deal with your request and for a reasonable period afterwards in case of follow-up, after which it is deleted or anonymised. Technical logs are retained for a short period for security purposes.

Your rights

Under the GDPR you have the right to access, correct, erase or restrict the personal information we hold about you, to object to our processing, and to data portability. To exercise any of these, email us at operations@quayside.eu. You also have the right to lodge a complaint with the Irish Data Protection Commission (dataprotection.ie).

Contact us

For any privacy or data-protection query, contact us at operations@quayside.eu or write to Quayside Fund Management Ltd, 38/39 Fitzwilliam Square West, Dublin 2, D02 NX53, Ireland.